Livestorm or WebinarJam for a Marketing Agency's Events
For a marketing agency running events under client brands, Livestorm is usually the better fit for client sessions because guests join from a browser link and each client's data stays separate, while WebinarJam suits the agency's own automated lead generation webinars. Guest access, workspaces and where registrant data lands matter more than any feature list.
For a marketing or consulting agency running events under other people's brands every week, host permissions, guest access and where registrant data lands matter more than any single feature on a spec sheet. Livestorm and WebinarJam handle that differently enough that the right pick depends on how your agency actually fills its calendar.
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Letting a Client Co-Host Without Filing a Support Ticket
Livestorm runs entirely in the browser, so a guest presenter you've never onboarded can join a session as a host from a link, with no app to install and no account to set up ahead of time. That matters when your co-presenter is a client's VP who agreed to show up twenty minutes before the invite went out, and you don't have time to walk her through software.
WebinarJam is built more around one core team running the same funnel repeatedly, and its host setup assumes that team, not a rotating cast of outside guests. It still works with a guest speaker, but the process leans on someone at your agency owning the technical side of the room every time, rather than handing real host controls to the client.
Keeping Five Client Brands From Bleeding Into One Account
An agency running events for several retainer clients needs each one's registration page, branding and attendee report to stay separate, both so a client never sees another client's data and so you can hand over a clean report at the end of the month. Livestorm's workspace structure is built for exactly that kind of separation inside a single account.
WebinarJam's environment leans toward one brand running one recurring funnel well, which is the right shape if your agency is promoting its own retainer offer, but a weaker fit for juggling five different client identities out of the same login.
Your Own Lead Gen Webinar Is a Different Job Than the Client's
An agency usually runs two kinds of webinars: the pitch webinar that sells its own retainer, and the thought-leadership session it produces on behalf of a client. Those want different tools. WebinarJam and its EverWebinar engine are strong for the first job, an evergreen sales session that keeps recruiting new prospects into your funnel on autopilot while you're doing client work.
Livestorm tends to fit the second job better: a client-facing panel or Q&A that needs to read as an honest live event, with on-demand replays clearly labeled as recordings rather than staged to feel live. Running your own funnel on WebinarJam and client events on Livestorm isn't unusual for an agency doing both kinds of work.
Getting the Client's Registrant List Back Into Your Own Pipeline
When you run a webinar for a client, you still need proof of the value you delivered, and that means your own record of who showed up, not just a spreadsheet the client keeps to themselves. Both platforms sync registrant and attendance data to a CRM like HubSpot, but you have to build that connection deliberately so it lands in your agency's own pipeline, not only the client's.
Set the integration up before the first event, not after your third client webinar, when you're trying to reconstruct which sessions actually produced qualified leads for your retainer renewal conversation.
What a Missed Follow-Up Window Actually Costs You
A nurture email sent the day after a webinar performs very differently from one sent a week later, and the gap is bigger than most agencies plan for. Average email open rates run around 35.6 percent1, so how quickly and precisely you segment an event's attendee list before that first follow-up shapes whether it turns into a booked call or a message no one opens.
A webinar registration page is a landing page in every sense that matters, and the median landing page converts around 6.6 percent2. If your agency is promising a client a certain registration volume from a promoted event, build your estimate around that kind of baseline rather than a number pulled from a best-case campaign.
A Common Mistake: One Login Shared Across Every Client
Some agencies run every client event off the same login, the same registration template, and swap out a logo between sessions. It saves setup time in the short run and creates a mess the first time two client events overlap on the calendar, or a client's marketing lead asks to see their own dashboard and discovers it's mixed in with someone else's data.
The fix isn't complicated: give each client its own workspace or account from the start, even if it takes an extra twenty minutes during onboarding. It's much cheaper than untangling shared data after a client asks a question your team can't answer cleanly.
Before the next client event goes on the calendar, check these points:
- Give each client its own workspace, registration page and branding so no attendee ever sees another client's name or logo.
- Keep each client's attendee report separate, so the monthly handoff contains only that client's registrants and engagement data.
- Connect registrant and attendance data to your own CRM as well as the client's, so your agency keeps its own record of results.
- Confirm a guest host can join from a link before the event, so a client VP never needs a support ticket to enter the room.
What Good Looks Like
A well-run agency webinar practice gives every client its own branded registration page and report, gets a guest host into the room without a support call, and turns attendee data into a follow-up sequence within a day of the event.
Building The Capability (5-Stage Skill Ladder)
How to Get Started
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WebinarJam and EverWebinar fit an agency running its own recurring pitch webinar to sell its services, separate from client-facing event work.
HubSpot fits an agency that wants every client's webinar leads landing in its own pipeline, not just a spreadsheet the client keeps.
Frequently Asked Questions
Can a client host their own session without our agency staffing it live?
With Livestorm, a client can host directly from a browser link once you've set up their workspace and registration page, so your team doesn't need someone technical in the room the whole time. WebinarJam generally works better when your own team is running the session end to end.
Does either platform make it easier to prove ROI to a retainer client?
Neither one does the reporting for you, but both export attendance and engagement data you can pair with a CRM like HubSpot to show registrations, attendance and follow-up outcomes. The real work is deciding upfront which metrics you'll report before the event runs, not after.
Should an agency standardize on one platform for every client?
Not necessarily. Many agencies run their own lead-generation webinars on WebinarJam or EverWebinar and produce client-facing thought-leadership sessions on Livestorm, because the two jobs want different things from the software.
Sources
Where we quote a benchmark, we show its source. Other figures in this guide are estimates or general guidance, so check them against your own numbers.
- Email Open Rate (All Industries). Mailchimp Email Marketing Benchmarks (data updated Dec 2023), 2023.
- Landing Page Conversion Rate (Median, All Industries). Unbounce Conversion Benchmark Report.
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